Yesterday I had a friend who had the same problem, although he spent a considerable amount of time with his head contacting the keyboard at high velocities.
Going to try that later. I tried to fix this problem by going in msconfig then in boot, advanced settings and unchecking the maximum memory. I can't enter now the properties and see if it sill uses 3.96 or now it's using 8gb. Everybody said that this is the best solution on youtube and other sites and it worked for others. I doubt that it worked since in task manager it is saying I have 8gb but in that graph it says 4gb in memory tab.
I now can't find the information but I think it is MB FM2+, PCIe/DDR3/SATA2/GLAN/7.1 or something like that. I have also DDR3 RAM memory.It could also be useful to know the name of your mainboard. Usually there's a name and product identification near the socket of the processor, or between parallel slots under your video card (assuming it's not an integrated model)
Usually it means that Windows is reserving memory for the integrated video card, even if it's not in use. Your Gigabyte motherboard does have an Intel HD Graphics card onboard, but with a maximum shared memory of 512MB, which is strange, but... You should check your BIOS/UEFI setup and see if you can disable the integrated card. You could also try by disabling it via Windows computer management.
I don't know if that motherboard I typed is the correct one since I just copied it from the site I bought it. It has passed 3 years since I bought it so they probably changed motherboard and processor. I have AMD Radeon R7 250 Series graphic card. so I don't know if I typed wrong motherboard or you got it wrong. It has 1gb.Usually it means that Windows is reserving memory for the integrated video card, even if it's not in use. Your Gigabyte motherboard does have an Intel HD Graphics card onboard, but with a maximum shared memory of 512MB, which is strange, but... You should check your BIOS/UEFI setup and see if you can disable the integrated card. You could also try by disabling it via Windows computer management.
Try what HarbingerDawn suggested first, anyway.
That didn't work... I removed it and put it back on. Maybe I should do it again since I there is still dust on slots. I have 2x4 DDR3 GB of ram. Should I just remove one ram stick and see if that's the problem with one ram. But what would happen if I remove a healthy ram, but that where is harware reserved is on? It says 4gb hardware reserved and it is anoying since I tried a lot of things to fix it. Should I remove and place it in again? I currently don't have money to spend on new ram.
yes, for both sticks one at a time.
Nothing. The OS will adapt.
I checked, and I don't have any Intel graphics. I could tell that you even if I didn't check. But problem is still here. I rarely go in BIOS so I don't know much stuff going on there. Maybe something with shared memory as you said? But with my AMD Radeon R7 200 series graphics card. I really don't know what could cause 4 gigabytes of hardware reserved memory.
I still haven't tried the sticks one at the time. Maybe it will fix the problem if I change RAM from one slot to another and again with other one. Maybe problem is not with RAM, maybe it is with slots. Still don't know.
Looks like I guessed right.
So, if he is having the problem and nothing is working, tell him to try this method.